policies

payments

We accept all major credit cards (Visa, Mastercard, American Express and Discover), Apple and Google pay, debit cards, pre-paid gift cards bearing any of the above logos, or cash. We also accept Venmo. Gift Certificates are available, as well as Cherry Financing.

appointments

All booking must be done online, or over the phone at 601-439-2436. In order to ensure that you obtain your desired appointments, we recommend scheduling your appointment as far in advance as possible to ensure availability. To accommodate your desired appointment, a credit card is required at the time of booking to guarantee your reservation. We hold this information as part of our cancellation policies and only make necessary charges to your account on the date of your scheduled service. Details of our cancellation policy are provided below.

cancellation/late policies and fees

Your treatments are reserved especially for you. We value your business and ask that you respect the clinic’s scheduling policies. Should you need to cancel or reschedule, please notify us, or cancel your appointment at least 24 hours in advance. For Monday appointments, please cancel by 2pm the Friday before your appointment. Text messages will not be accepted for appointment cancellations. Please call 601-439-2436 or cancel through the Jane App.

Any cancellations made with less than 24 hours notice are subject to a $50 cancellation fee. Those that are more than 15 minutes late to an appointment without proper notice will also be subject to the $50 cancellation fee.

When you schedule your appointment with us, you are agreeing to these policies. All services require a credit card to guarantee a reservation so please have your credit card ready when booking. You will not be billed unless there is a cancellation or no show.

medical history forms, consents

All clients should fill out our Client Medical History form, Policies and Procedures form, and Consents prior to their appointment. When you book your appointment, these will automatically be sent to the email you booked with, and saved into our booking system prior to your appointment. Medical history forms and policies forms should only be filled out yearly, while consents must be signed at every visit.

check in

We ask that you arrive 10-15 minutes prior to your appointment time. We will do our best to accommodate late arrivals. However, the length of service may be adjusted so as to not interrupt the scheduled appointments of other clients. Depending on the service booked, if you are more than 15 minutes late, it may be necessary to reschedule your appointment for a later date. Our cancellation policy will apply, however can be applied to your next appointment if scheduled at the time of the missed appointment.